Privacy Policy

Sunday Kitchens & Living (“we”, “us”, “our”)

Last updated: 28 July 2026

Sunday Kitchens & Living respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, hold, use and disclose personal information through our website (sundaykitchens.com.au), our showroom, and when you contact us to enquire about or book a kitchen design consultation.

By using our website or providing your information to us, you agree to the collection and use of your information as described in this policy.

1. Who we are

Sunday Kitchens & Living is a family-owned kitchen and living space design business based at Homemaker Centre, Shop 32/19 Stoddart Rd, Prospect NSW 2148.

Contact details: [email protected] | (02) 9688 4900. [Insert ABN, if you would like it included.]

2. Personal information we collect

The type of personal information we collect depends on how you interact with us. This may include:

        Contact details, such as your name, email address, phone number and home address

        Details about your project, such as your renovation plans, budget, timeframe and any measurements, photos or floor plans you share with us

        Information you provide when booking a free consultation or enquiring through our contact form

        Correspondence you send us, including emails, phone call notes and messages sent through social media (Facebook and Instagram)

        Technical and usage information collected automatically when you visit our website, such as your IP address, browser type, device information, pages viewed and referring website (see Section 6, Cookies and Analytics)

We do not knowingly collect sensitive information (such as health information) and ask that you not include sensitive information in any enquiry unless it is directly relevant to your project (for example, accessibility requirements for your kitchen design).

3. How we collect personal information

We collect personal information:

        Directly from you, when you complete our website contact/enquiry form, book a consultation, email or call us, or speak with us in our showroom

        Automatically through cookies and similar technologies when you browse our website (our site is hosted on Squarespace, which uses its own cookies and analytics tools)

        From our website analytics and advertising tools, which may include Google Analytics and Meta (Facebook/Instagram) Pixel, if enabled on our site

        From third parties, such as a supplier, tradesperson or referral partner involved in delivering your project, where you have authorised this

4. Why we collect, hold, use and disclose your information

We collect and use personal information to:

        Respond to your enquiry and arrange a free in-home or showroom consultation

        Prepare designs, quotes and proposals for your kitchen or living space project

        Communicate with you about your project, including scheduling, installation and after-sales support

        Maintain our business records and process payments (where applicable)

        Improve our website, services and customer experience

        Send you marketing communications, such as updates, offers or newsletters, where you have consented or where otherwise permitted by law (see Section 7, Direct Marketing)

        Comply with our legal and regulatory obligations

5. Disclosure of personal information

We do not sell your personal information. We may disclose personal information to:

        Our staff and subcontractors involved in designing, quoting, manufacturing or installing your kitchen

        Trusted suppliers and manufacturers, where necessary to source materials or fittings for your project

        Service providers who help us run our business, such as our website host (Squarespace), email provider, accounting software and IT support

        Professional advisers, such as our accountant or lawyer, where required

        Government or regulatory bodies, where required or authorised by law

We require third parties who handle personal information on our behalf to protect it consistently with this policy.

6. Cookies and website analytics

Our website may use cookies and similar tracking technologies to operate the site and understand how visitors use it. Depending on which tools are enabled at any given time, this may include:

        Squarespace platform cookies, used to operate core website functionality

        Google Analytics or similar analytics tools, used to understand website traffic and visitor behaviour

        Meta (Facebook) Pixel or similar social media tracking tools, used to measure the effectiveness of our Facebook and Instagram content and advertising

[Note: confirm which of these tools are actually installed on the site and remove any that don't apply.] You can control or disable cookies through your browser settings, though this may affect how the website functions. Our website may also contain links to third-party sites (such as Facebook and Instagram); we are not responsible for the privacy practices of those third-party sites.

7. Direct marketing

If you provide us with your contact details, we may use them to send you information about our services, promotions or news, where you have consented to this or where you would reasonably expect to receive such communications given your prior dealings with us. You can opt out of marketing communications at any time by contacting us using the details in Section 11, or by using the unsubscribe function in any email we send.

8. Data quality and security

We take reasonable steps to ensure the personal information we hold is accurate, complete and up to date, and to protect it from misuse, interference, loss, and unauthorised access, modification or disclosure. These steps include using secure systems provided by our website host and software providers, restricting access to personal information to staff who need it to do their jobs, and taking care when storing physical records.

No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. If we no longer need personal information for the purposes described in this policy and are not required by law to keep it, we will take reasonable steps to destroy or de-identify it.

9. Access and correction

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details in Section 11. We will respond to your request within a reasonable time. In some circumstances, we may not be able to provide access (for example, if it would unreasonably impact the privacy of others), and we will explain our reasons if we decline a request.

10. Overseas disclosure

Some of the service providers we use, such as our website host, email and cloud storage providers, may store or process personal information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure those providers handle personal information in a manner consistent with the Australian Privacy Principles.

11. Complaints

If you have a concern about how we have handled your personal information, please contact us using the details below so we can investigate and try to resolve the issue.

Sunday Kitchens & Living

Homemaker Centre, Shop 32/19 Stoddart Rd, Prospect NSW 2148

Email: [email protected]

Phone: (02) 9688 4900

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a new "last updated" date. We encourage you to review this policy periodically.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

        Email: [email protected]

        Phone: (02) 9688 4900

        In person: Homemaker Centre, Shop 32/19 Stoddart Rd, Prospect NSW 2148